Shipping and refunds
We deliver worldwide
Shop with peace of mind and order your ideal clothes on our site. Our online store offers several secure payment methods and fast delivery conditions.
Delivery within the European Customs Union – Free for orders over €70 (incl. VAT).
For all deliveries within the European Customs Union, whatever the number of products ordered and starting from €70, we offer you door-to-door delivery. Delivery time (without alterations) : Maximum 72 working hours (excludes pre-orders).
These deliveries are paid in full when you order, including VAT. No other costs are added afterwards.
Since 2022, European customers pay for their orders with the VAT rate of the country of delivery. This results in price variations of a few euros.
Delivery within Europe (outside the EU) – Free for orders over €350 (excl. VAT).
We deliver to European countries (outside the EU) for a flat rate of €10 excluding VAT. For all deliveries within Europe (outside the EU), whatever the number of products ordered and starting from €350 (excl. tax), we offer you door-to-door delivery.
Orders in Europe (outside the EU) are paid without any VAT on the E-Shop. The customer must therefore pay the import taxes / VAT in his country when he receives his package. All these costs depend on the agreements in place between the EU and the country concerned, as well as the value of the goods.
Worldwide delivery – Available on orders over €350 ( excl. VAT).
We deliver worldwide, provided that the destination country is covered by DHL Express services.
Orders to the rest of the world (including European overseas territories) are paid without any VAT on the E-Shop. The customer must therefore pay the import taxes / VAT in his country when he receives his package. All these costs depend on the agreements in place between the EU and the country concerned, as well as the value of the goods.
For any delivery in the World, whatever the number of ordered products and from €350 ( Excl. VAT), we offer you the delivery at home.
Below this sum, shipping fees are charged on a flat rate basis and depend on the delivery area. These amounts reflect the average cost of shipping a package to each zone.
Asia €20
North America €30
South America €30
Africa €30
Central America / Caribbean €40
Oceania €50
Please note all prices above are displayed tax excluded.
Special order
You wish to order and be delivered in a zone not covered ? If an error message is presented to you during the finalization of your basket, do not hesitate to submit a request via the contact form below and we will study together the alternatives.
Returns
Clothing ordered without alterations and in pristine condition can be returned to us for an exchange or refund. To begin the return process, go to your order history and follow the procedure indicated on the website. You will receive instructions by email once the request is made.
We do not take in charge the return shipping costs in order to guarantee a better quality/price ratio for our products. We will of course take care of the return shipment in case of exchange.
You can also find more details about returns and cancellation in our Terms and Conditions, as well as in our F.A.Q. If you have any problem with your return, or if you have a question, please feel free to use the contact form below.
