Delivery is free in France and also within the European Union for orders above 150€.
Shipping and returns
We deliver worldwide
Shop with peace of mind and order your ideal clothes on our site. Our online store offers several secure payment methods and fast delivery conditions.
Free delivery
We offer delivery of your online order starting from a minimum amount
European Union
Europe (outside EU)
Delivery is offered in Europe (outside the EU) for purchases of 350€ or more (excluding VAT).
Worldwide
Delivery is offered to the rest of the world for purchases of 350€ or more (excluding VAT).
About taxes and specific cases
Returns
The Tailor draws the Client’s attention to the fact that the Client is fully responsible for the return shipping costs of the Products — which will therefore not be reimbursed.
Taxes
Orders shipped within the EU are exempt from any additional taxes at the time of delivery.
In accordance with current regulations, the standard VAT of the country of delivery is applied at the time of order.
Orders shipped outside the EU and to French overseas territories are subject to import taxes and customs duties.
You pay for your order without tax (HT) when you finalise it. When your order is imported by DHL Express, you will receive an invoice with the applicable customs duties and taxes for the import of your items.
Minimum order amount for the UK
For tax reasons, we are unable to process orders below €160 excluding VAT to the UK.
If your country is not listed when you enter your address
Do not hesitate to send us a request so that we can study the possible solutions (see end of page).
Delivery Timing
Order not including altered item
Orders are shipped within
7 days on average.
We do our utmost to process your orders within a reasonable time frame and as quickly as possible.
These delays can be extended during periods of high demand (sales, new collections, end of year celebrations).
We would like to point out that we are a human-sized team and that it is sometimes difficult to meet the deadlines during these busy periods.
Order including altered items
Orders are shipped within
10 days on average.
We do our utmost to process your orders within a reasonable time frame and as quickly as possible.
These delays can be extended during periods of high demand (sales, new collections, end of year celebrations).
We would like to point out that we are a human-sized team and that it is sometimes difficult to meet the deadlines during these busy periods.
Need help ?
Returning an order or product
Notes
The right of withdrawal does not apply to products that have been clearly customized. Such products include the ones that have been ordered with alterations.
In all cases, products that have been used or whose labels have been removed can not be returned or exchanged in any way.